Privacy Policy
At Alexanderlix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website.
Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, shipping and billing address, and payment details when you place an order or contact us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages, collected through cookies and similar tracking technologies.
How We Use Your Information
- To process and fulfill your orders and communicate order updates.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services based on usage patterns and feedback.
- To comply with legal obligations and prevent fraudulent activities.
Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience, remember your preferences, and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the site.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping companies, and customer service platforms. These partners are obligated to keep your information confidential and use it solely to provide services on our behalf.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@alexanderlix.com
- Phone: +1 804-660-2567
- Address: 2755 Oakwood Avenue, Frankfort, KY 40601, United States